This handout has general information for survivors who want to set up a new phone with a new number. Sometimes abusers destroy phones or monitor a woman’s ‘main’ phone. Many women choose to get an extra backup phone to call 000 or support services privately as they plan for what to do next.

Each survivor will have their unique situation and tech safety needs that may not be covered by this basic advice. Trust your instincts. If you feel you need more information, particularly if your abuser knows a lot about tech, please see our other guides.

NB: If you are activating a Telstra-Wesnet Safe Connections Phone – please talk to your support worker about the process to follow…READ MORE